Privacy and Cookies Policy

This Privacy and Cookies Policy describes how Property Marvel Limited ("we," "us," or "our") collects, uses, and discloses your information when you use our Software-as-a-Service (SAAS) platform, hosted across sub-domains like, suite.legalcm.co.uk, rot.legalcm.co.uk, legallyquoting.legalcm.co.uk and sign.legalcm.co.uk (the "Service").

We are committed to protecting your privacy and ensuring you have a positive experience while using our Service.

1. Information We Collect

We collect various types of information in connection with the Service, including:

• Information You Provide Directly:
  • Account Information: When you register for an account, we collect your name, email address, company name, and other contact details.
  • Service Usage Data: Information you input or upload while using the Service, such as property details, legal case information, communications, and other data relevant to your use of our SAAS platform.
  • Communications: Records of your correspondence with us, such as customer support inquiries, feedback, or other communications.
• Information Collected Automatically (through Cookies and similar technologies):
  • Usage Information: Details about how you access and use the Service, including your IP address, browser type, operating system, referral URLs, pages viewed, time spent on pages, and clickstream data.
  • Device Information: Information about the device you use to access the Service, including device type, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To operate, deliver, and improve the functionality of our SAAS platform, including creating and managing your account, providing access to features, and ensuring the Service works as intended.
• To Personalize Your Experience: To tailor the Service to your preferences and provide content and features that are most relevant to you.
• To Communicate with You: To send you service-related notifications, updates, security alerts, and administrative messages. We may also respond to your inquiries and provide customer support.
• For Security and Fraud Prevention: To protect the security and integrity of the Service, prevent fraudulent activity, and enforce our terms and conditions.
• For Analytics and Improvement: To understand how users interact with the Service, identify trends, and improve our Service's features, performance, and user experience.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information.

• What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
• How We Use Cookies: We use cookies for the following essential purposes:
  • Strictly Necessary Cookies: These cookies are essential for the Service to function correctly. They enable core functionalities like security, network management, and accessibility. Without these cookies, the Service cannot be provided. For example, they allow you to log in to secure areas of the Service and navigate between pages.
  • Functionality Cookies: These cookies allow us to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
• Your Choices Regarding Cookies:
  • Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that if you disable or refuse cookies, some parts of the Service may not function properly or may become inaccessible.
  • Instructions for managing cookies in common browsers can usually be found in your browser's "Help" or "Settings" menu.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data (data that cannot be used to identify you) with third parties for various purposes, including analytics, research, and marketing.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service, fulfill the purposes outlined in this policy, and comply with our legal obligations. When your information is no longer needed for these purposes, we will securely delete or anonymize it.

7. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

8. International Data Transfers

As part of providing the Service, your information may be transferred to, and processed in, countries other than your own. We will take appropriate steps to ensure that your information is adequately protected when transferred internationally, in accordance with applicable data protection laws.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy and Cookies Policy

We may update our Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookies Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy and Cookies Policy periodically for any changes. Changes to this Privacy and Cookies Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy and Cookies Policy, please contact us:

Property Marvel Limited A company registered in England & Wales - Company number 11935130 Ty Antur, Navigation Park, Abercynon, United Kingdom CF45 4SN Email: support@propertymarvel.co.uk Telephone: 020 3904 1691